Welcome to the new Tictail.com!

As you can see, Tictail has a new look!

We're proud to announce that our global marketplace is now the face of Tictail.com. 

What's the reason for this change? Tictail's mission has always been to empower business owners to succeed. By making the marketplace Tictail's central feature, we will drive global consumer traffic directly to our community of independent brands and establish Tictail as a premier shopping destination for the best in emerging design.

Not to worry—we did this all with the goal of minimizing change on your end. Your domain and dashboard will remain exactly the same. Still, you may have questions about the new layout, so here are some tips for getting started!

(Visiting this page as a shopper? Get started here.)

How do I log into my shop?

You can log in to your shop by clicking "LOGIN" in the top right corner of the navigation bar.



Has anything changed in my Tictail shop?

Nope! Your domain and the appearance of your shop will remain the same. The only change is that shoppers from our global community will now be able to discover your shop and your products on our marketplace.

Want a few examples of how shops look across the platform?

This is Minka Toeth's brand page on the marketplace:



This is Minka Toeth's custom shop:



This is how Minka Toeth's shop looks on a mobile device, in their brand page in the marketplace and on the brand's custom shop, respectively:

 

What’s the difference between "My Profile" and "Manage Shop"?

Once you've logged in, you'll see that you have the option to view My Profile and Manage Shop. In the My Profile section of Tictail.com, you can follow other Tictail brands, save products that inspire you, and talk directly with other shop owners on the platform. This is a great way to experience Tictail as a shopper, and it highlights one of the best perks of being part of our community: You’re always in great company, surrounded by incredibly talented people like yourself.



The Manage Shop button, on the other hand, will lead you directly to your Tictail shop's dashboard, just as it did before.



This is what My Profile shopper view looks like:



How do I find my shop on Tictail.com?

You can find your shop in the marketplace by searching your shop name here:



To access your shop on the marketplace directly, just enter this URL in your navigation bar: https://tictail.com/s/myshopdomain. Be sure to replace “myshopdomain" with your own URL!

As always, you'll also be able to access your custom shop from myshopdomain.tictail.com or from your custom domain, www.myshopdomain.com.

Why can't I find my products on Tictail.com?

Not all products are searchable by keyword or category in the marketplace just yet—the brands and items you currently see on Tictail.com are a curated assortment. We aim to be as inclusive as possible and would love to include everyone, but at this point cannot promise to accommodate all of the brands on Tictail. Do know, however, that we're working on exciting new features to increase visibility and traffic for all, so stay tuned!

PS: To get a head start on boosting your shop's search visibility, start by categorizing your products in the Tictail dashboard.

Please note! This will not affect your shop's navigation menu. We added this categorization feature to improve search and visibility on the marketplace and your shop's SEO, among other reasons.

 

What can I do to improve my shop's appearance in the marketplace?

We have a handful of tips that will help your shop shine in the marketplace:

While you're at it, here are some additional suggestions on how to start marketing your shop and optimizing your Tictail experience: 

 

Have more questions? Submit a request