Why is my checkout in a different language than my shop?

You may notice that your checkout is displayed in a different language than the language you've chosen for your shop.

This is because your shop’s checkout is automatically translated to the language selected by your customer in their browser settings. Meaning that even though you've chosen to display your store in English, a Portuguese customer browsing your shop will view your store in English, but will place their order in your checkout in Portuguese. 

It's not possible to standardize nor customize your checkout's language, but know that we’ve found that a translated checkout increases conversion by almost 10% since customers feel much comfortable completing an order in their native language! 

 

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