How can my customers contact me on Tictail Talk?

We are thrilled to introduce Tictail Talk–the newest way for you to communicate with your customers. Your customers want to be able to get to know you, your brand, and your story. Through Talk you will be able to give them the most unique, yet personalized online shopping experience possible.

There are a few ways your customers can start a conversation with you:

Shoppers can reach out to any brand on Tictail by simply clicking the "Ask a question" button on any product page on The message will automatically be sent to your Talk inbox in your Tictail dashboard.

Shoppers can also reach out to you via the Tictail mobile apps on iOS or Android. Either by clicking the Message icon in your mobile brand page or entering a question in the text field Want to know more about this product? in each product listing.

Wondering how to get started with Tictail Talk? Take a look at this article.

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