It's important to add a contact email to your Tictail shop so your customers can reach you! Being able to get in touch with you directly will help your customers feel much more secure about placing an order in your shop as they can always reach out to you with any concerns or questions they might have.
If you have the possibility, creating a custom contact email like firstname.lastname@example.org can also help to make your shop feel more professional. Our custom domain partner iWantMyName has put together a guide on how to achieve your very own custom email – feel free to check it out!
Now, let's add your shop's contact email!
1. Start by clicking the "hamburger" menu located in the top left corner of you screen.
2. Scroll down in the menu and click Shop settings.
3. In your shop settings, press the Contact email field.
4. Enter the email address you would like your shoppers to contact you through, hit save, and you are done!