It's important to add a contact email to your Tictail shop so your customers can reach you! Being able to get in touch with you directly will help your customers feel much more secure about placing an order in your shop as they can always reach out to you with any concerns or questions they might have.
If you have the possibility, creating a custom contact email like firstname.lastname@example.org can also help to make your shop feel more professional. Our custom domain partner iWantMyName has put together a guide on how to achieve your very own custom email—feel free to check it out!
1. Start by clicking the cogwheel located in the bottom menu. Then click Contact email under General and add the email that you wish to display to your customers.
Easy as that! :)