There is a shop I don't recognize in my dashboard

If you are suddenly welcomed by a second shop in your Dashboard, there is no need to worry. It is most likely a sandbox shop which is given to everyone who signs up for a developer account. Is the name a combination of an adjective and an animal name? Then it is most likely a sandbox shop.

Example of what such names could be are:

  • Easy Bear
  • Shaky Chameleon
  • Wide-eyed English Shepard
  • Oceanic Bandicoot
  • Jolly Field Spaniel
  • Waiting Common Buzzard
  • Truthful Oyster


As you can tell, rather playful names :)

There is no reason to worry, these sandbox shops are not actual shops meant to be used to sell your products but rather used internally by app developers. All who signup for a developer account receive a sandbox shop which they can use to try out their app in development. If you already have a regular Tictail account and sign up for a developer account your sandbox shop will be added to the same Dashboard as your regular shop. 

If you do not wish to use this sandbox shop, you can simply leave it be! 

If you haven't signed up for a developer account on Tictail, but still have a shop you do not recognize please contact us at tictail.com/ask

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