Scam and phishing emails

"Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card details (and, indirectly, money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication.”  - Wikipedia

Because we want your privacy protected here at Tictail, we've created a set of guidelines to help you ensure that you can identify any potential phishing attempts.

Helpful tips to verify Tictail emails

  • Emails from Tictail will always come from an email address (for example
  • Never share your account information or password via email. Tictail will never ask for your password or credit card details in an email.
  • Phishing emails tend to follow similar patterns, learn what they look like here
  • If you ever feel unsure of how to verify whether a specific email is from Tictail or not, don't hesitate to reach out to us at


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