Where can I find information about my order?

As a signed in Tictail shopper, you are able to view all the most important information about your previous orders in My Purchases, accessible through your shopper profile at tictail.com. My Purchases doesn't only provide an easy way of viewing all of your order history in one place, but also comes with more added benefits listed below!

In My purchases you can:

  • Get a summary of your orders
  • View the receipts of your orders
  • Easily contact the shop through Tictail Talk
  • See shipping notifications
  • Submit and update a review for your orders
  • File a report for an order.


All non-signed in users can find the same view by clicking View my order in the receipt email you received just after placing your order.

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