Getting started with Insights

Insights gives you a detailed view of how your shop is performing on Tictail, so that you can make better decisions on how to run your business. Insights requires no setup and will keep track of everything from visitors to sales – in real-time. Insights is available both in your web dashboard, and when you're on the go using our mobile apps. Insights helps you understand your shop's performance over time, using the time interval picker, which allows you to see data from the last 24 hours, 7 days or 14 days. You can receive data for periods longer than 14 days by upgrading to Tictail Plus.

With Insights you can see the following:

  • Views – the number of pages your visitors has viewed
  • Users – the number of people who has visited your shop
  • Orders – the total number of orders received
  • Revenue – the total value of your orders (excluding refunds)
  • Followers – the total number of followers
  • Likes – the total number of times Tictail shoppers have saved your product to their shopper profile
  • Top Products – your best performing products by revenue, views, and likes

Missing something in Insights? Let us know!

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